State Farm® Insurance Agent Shawn Mason

"Very polite & Professional. Wish I had started off here."

"Thank you Shawn and Janice so much I have been a customer of State Farm for 30 years and have always had good service and quick answers to questions."

"Shawn, Janice and everyone else in the office have been great to work with. We first got to know Shawn and his family with our children in school together. These are the highest quality of people. Shawn recently assisted my wife Michele's mother with her insurance coverage and gave some great counsel when my father had a complicated claim occur. Above and beyond the call of duty!"

"The staff at Shawn’s office has always been helpful and we have always had superb service if we have had any claims that needed placed - we have been using this office for almost 30 years the tree is like family ❤️"

"The staff is always willing to go the extra mile to meet the needs of the customer. Everyone is friendly and the prices are fair. They care about you on a personal level which is rare in the business world."

"I don’t want to think about end of life things, but at 40 if not now then when. Right. Shawn made this daunting process an understandable one. He made my wife and I feel like we are doing the right thing."

"We’ve been at Shawn Mason, State Farm agent for over 20 years. The staff has stayed the same with their attitude, personality and perseverance knowing that, really makes you feel an at home feeling that you can only get with genuine people who care what they are doing."

"I have known Shawn & his family for most of my life. Even though his agency is 50 miles from my home, he has been an amazing agent who answers my calls and (mostly out of the blue) questions with massive amounts of heart and help. Shawn's service is exceptional! If you are looking for an agent who puts you first, look no further than Shawn Mason."

"The entire staff was incredibly helpful and accommodating."

"My state farm agent Janice Haynes is so wonderful!!! She helps me anytime of day with whatever I may need. Thankfully I've never had to file a claim but she has been really helpful with checking prices for me when I was car shopping."

"Shawn is a very giving person and always thinking of others in his community. I an the Fundraising Coordinator for our local rural volunteer ambulance. We were doing a Trap Shoot fundraiser to raise money for emergency medical equipment to provide the best quality emergency medical care and transport for our patients. Shawn was asked if he could possibly donate for our silent auction. Shawn did not hesitate to help. He is a God send to this entire community. God bless this man."

"Shawn and his staff have been very helpful and very professional over the years. Whenever we needed anything they have been there for us."

"Shawn and his staff have always been very professional and helpful"

"I have had Shawn Mason State Farm Insurance for several decades. The staff are absolutely the best to work with. They are thorough and professional!"

"I’ve been with Shawn Mason State Farm for many years. Janice and Nancy are always a pleasure to work with. One quick phone call and they process updates to our policies (we bundle home and auto). Love this team!"

"Janice is the best! Always helpful and efficient! I've had insurance with State Farm for 34 years and will continue services because she builds relationships with her customers."

"We had a very positive experience with Shawn and his staff when we shopped around for new auto and home insurance. They worked hard to give us the same or better coverage (we ended up with better!) than we had. Definitely saved some money and the experience was easy and friendly! Thanks so much!"

"Shawn is not only kind and extremely knowledgeable about all things insurance, but also a true giver in our community. For the past two years, he has graciously sponsored a hole at the Jolly Rogers Open, a golf outing held in memory of my father, where all proceeds are donated to the Illinois Cancer Center. Shawn is always willing to support and give back wherever he can. He’s truly a pillar of the Knox County community!"

"A few months ago, we had a bad rainstorm. I had a water leak into my kitchen. Shawn Mason came over to my house on the weekend and spent more than 90 minutes looking at my roof and helping me figure out what to do. He gave me phone numbers for local contractors that he had worked with in the past and trusted. I appreciated his advice and his patient demeanor. I would highly recommend his office to all my neighbors!"

"My family has been working with Shawn Mason and Janice for over 20 years. The customer service and attention to our needs have been outstanding. Everyone in the office is welcoming and treats you like family. If you are looking for an agent, or if just have questions, I would highly recommend this office to you."

"Shawn has been providing auto and home coverage for us since the 1990s, and has always been quick to respond when we have needed him. He has also gone out of his way to help us with insurance advice for other family members (not his clients!)."

"Great place to get the insurance coverage you need. Shawn and his staff are easy to work with."

"Met Shawn out and about while working and had some great conversations, very informative and gave me some great ideas in regards to a few classic cars along with some business info! Really a great guy!"

"I've been with Shawn Mason for 23 yrs when I bought my house and highly recommend him and his staff. They have always been so helpful no matter i go in there for and has even come to my house when I had a question and he said I'll just stop by and look at it. I tell people I totally trust him and recommend !!So yesterday I took car in that had been side swiped with very minimal damage and he referred me to a guy he uses and the gentleman buffed my car for me and didn't charge me anything. Which saved me a ton of money so I didn't have to file claim. Thanks again Shawn, you and your staff rock.."

"We would highly recommend Shawn Mason‘s State Farm agency for your insurance needs. When we were looking for an agent, it was important to us to find a friendly knowledgeable agency that focuses on customer service and satisfaction. Our meetings with Shawn and Janice, make us feel like we are their most important customers. We feel extremely happy we have a team to meet our insurance needs. Larry and Linda Watson"