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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Amber Hendricks

October 13, 2022

5  out of  5 rating by Amber Hendricks
"They have always taken good care of me with a friendly smile. They have great rates and always help you find the best deal."

terrie delacruz

September 9, 2022

5  out of  5 rating by terrie delacruz

Keko Martinez

August 12, 2022

5  out of  5 rating by Keko Martinez
"Since moving to the Galesburg area in 2020 Shawn and inquiring with a myriad of agents, Shawn had the best policy to begin with & has been helpful whenever I or a family member had insurance concerns and the rates have been very reasonable!"

Trisha Harden

June 10, 2022

5  out of  5 rating by Trisha Harden
"Shawn, Janice, and the rest of the staff are amazing. My family and I have been with the company for years. I can remember a time when I walked into the office to just inquire about something and I mentioned to Shawn that my son was leaving for college. Once he realized my son was going to the same college that his daughter had just graduated from, he called his wife into the office ( yes, she drove from their home to come into the office) and she sat down with me and gave me all the information about the college and the town that any mother would be happy to know. Fast forward to the week my son was about to leave school, a car hit him while he was driving. I made one call to Janice and everything was taken care of. I literally had to do nothing. Shawn and the office truly has a family welcoming environment. They truly care and know all their customers by name. My insurance payments are low and affordable and I am given great service EVERY SINGLE TIME I call or walk in the door. They make everything stress-free which is important to me and my family. This type of service is so valuable in this day and time."

Kathryn Reffett

June 4, 2022

5  out of  5 rating by Kathryn Reffett
"Live Shawn Mason State Farm Insurance. Friendly,knowledgeable staff"

Josh VanAntwerp

May 13, 2022

5  out of  5 rating by Josh VanAntwerp
"Been customers with Shawn Mason for 10 years now. We have had several claims through them between our vehicles and our house and every time they have made it a very easy experience! Great staff and very accommodating!"

Emily Boynton

May 11, 2022

5  out of  5 rating by Emily Boynton
"Shawn, Janice and the rest of the staff here are top notch and absolutely amazing. They have been the only agency that I have used for both my car, as well as home owners insurance. They truly have your best interest in mind and find you the best rates and deals! I wouldn't trust anyone else! They are so quick to respond and meet your needs, and are always so pleasant and friendly! I highly recommend Shawn Mason and his staff! You won't be diappointed!"

Jana Kutkat

May 4, 2022

5  out of  5 rating by Jana Kutkat
"Great personal service! I can always reach a knowledgeable person to answer my questions. I highly recommend them to anyone needing information on insurance or a reliable insurance representative."

Brittney Harlan

May 4, 2022

5  out of  5 rating by Brittney Harlan
"Very friendly and helpful"

Caralynn Frakes

May 4, 2022

5  out of  5 rating by Caralynn Frakes
"Shawn and his staff have been very kind to me and my father with all his insurance needs. They are easy to talk to and they get things done quickly and efficiently. I highly recommend this insurance agency."

Douglas Mecum

April 30, 2022

5  out of  5 rating by Douglas Mecum
"Shawn and Janice were excellent at making sure my family and I had what we needed and did not need as far as coverage. Very personable people. Highly recommend."

Richard Bleyaert

February 15, 2022

5  out of  5 rating by Richard Bleyaert
"We have been customers for many years and have been thoroughly happy with the service we have received. Janice is the absolute best at everything she does and never hesitates to help you."

Lisa Pomazal

February 1, 2022

5  out of  5 rating by Lisa Pomazal
"I totaled my car recently, and I am so grateful to Shawn and Janice for helping me in every step along the way. They are the best!!"

Chantel Williams

November 1, 2021

5  out of  5 rating by Chantel Williams
"Shawn Mason and his team are top notch!! My son recently had an accident in his vehicle in a state far from home. There were many complicating factors involved in our claim which took about three days to work out. Shawn was personally involved in many hours of research and communication navigating through the kinks. He continually kept me updated on the status of the claim and he had our best interests at heart through the entire process! He went above and beyond for us! If you are looking for an honest, hardworking, loyal, and overall excellent agent, Shawn Mason is for you! Thank you Shawn!!"

David Salter

September 24, 2021

5  out of  5 rating by David Salter
"We have found Shawn and his staff to be very helpful. When he says call us anytime day or night he means it."

Connie Cheline

September 10, 2021

5  out of  5 rating by Connie Cheline
"My husband and I have been with State Farm for many years. We would not even think about going any where else. Janice Haynes is one of the biggest reasons we are still there. She does a fantastic job for Shawn Mason. She does her work very professionally with a personal touch."


July 16, 2021

5  out of  5 rating by James
"My wife and I have been customers of State Farm for over 34 years. Over the years and through numerous claims Shawn has gone above and beyond the call of duty in representing us and providing us with sevice and assistance in our times of need. I can think of no other insurance agent who could do a better job than Shawn. We cannot recommend him and his staff enough."

MacKenzie Jones

June 1, 2021

5  out of  5 rating by MacKenzie Jones
"Great,friendly agents that really know their stuff!"

Kathy Blanks

April 5, 2021

5  out of  5 rating by Kathy Blanks
"Top notch, from the insurance to everyone at the agency!"

LeAnn Knisely

March 19, 2021

5  out of  5 rating by LeAnn Knisely
"We have been with the Shawn Mason office for decades! They are always so helpful, and immediate responses to anything. Janice has spent a lot of time helping me compare costs of insurance for different models of vehicles everytime we have shopped for a new car or truck. They are A+ in all areas"

Nic Deushane

March 16, 2021

5  out of  5 rating by Nic Deushane
"I had my pick up break down on 74 just before the Knoxville exit and couldn’t get anyone on my phone, so I started walking. Shawn stopped and gave me a ride home, which is a perfect reflection of the above and beyond service his office brings every day."

Stella Martinez

November 23, 2020

5  out of  5 rating by Stella Martinez
"Shawn and Janice are such great people. They both made sure I had everything for a first time driver. Yes I’m a transplant from NYC and never drove before due to the high cost of living and dependable transportation. Once I got my license I was told to go to State Farm. I’m grateful to have chosen Shawn Mason as my agent. He’s dependable and very helpful. Thanks Shawn for all your help through the years."

Susan LaRose

September 6, 2020

5  out of  5 rating by Susan LaRose

Erica Copeland

June 24, 2020

5  out of  5 rating by Erica Copeland
"Shawn Mason has helped me A LOT regarding my car insurance. My family and I can always call and he is extremely helpful. Thank you so much!!!!"

Dan Hostens

June 3, 2020

5  out of  5 rating by Dan Hostens
"I can't say enough about Shawn and Janice! They are simply amazing people and great at what they do. They go above and beyond everyday to make sure that you are taken care of."